The Bangladesh Bank Complaint Cell is a platform for customers of the Bangladesh Bank to lodge their complaints and grievances with the bank. The cell provides a unified interface that customers can use to raise their concerns with the bank, while at the same time ensuring they receive proper redressal and resolution in a timely manner. Being able to access this portal enables customers to easily contact the bank in times of difficulty or distress, while also allowing them to exercise their rights as consumers.
Table Of Content:
- CIPC
- COMPLAINTS FORM
- Bangladesh Bank
- BB Complaints - Apps on Google Play
- Complaint Cells
- Bangladesh Bank launches mobile app to hear complaint | The ...
- Regulatory info ( Bangladesh Bank ) - Eastern Bank Ltd.
- Central Customer Services and Complaint Management Cell
- details of complain cell of national bank limited
- Janata Bank faces highest customer complaints in FY19
1. CIPC
https://www.bb.org.bd/complainbox/cipc_procedure.php
All Banks/Financial Institutions licensed by Bangladesh Bank have set up Complaint Cell in their Head Offices as well as Zonal Offices to handle their customers' ...
2. COMPLAINTS FORM
https://cms.bb.org.bd/ords/f?p=107
Bangladesh Bank Financial Integrity and Customer Services Department Head Office. Send your complaint using the android mobile apps: Download from here ...
3. Bangladesh Bank
https://www.bb.org.bd/en/index.php/services/cipc_procedure
Lodge your complaint to the FICSD by the following modes: Dial 16236 during office time on all the working days to lodge your complaint/ for any query regarding ...
4. BB Complaints - Apps on Google Play
https://play.google.com/store/apps/details?id=bd.org.bb.cms&hl=en_US&gl=US
By this app bank customers can lodge their complaints related to banking services to the Financial Integrity & Customer Services Department (FICSD) of ...
5. Complaint Cells
https://www.bb.org.bd/complainbox/cipc_links.php
Banknote security · Claim your money · Financial Integrity & Customer Services · Customer complaint · BB Forms · ACU information ... Link of Complaint Cells.
6. Bangladesh Bank launches mobile app to hear complaint | The ...
https://www.thedailystar.net/business/bangladesh-bank-launches-mobile-app-to-hear-complaint-1546651
Mar 11, 2018 ... Financial Integrity and Customer Services Department (FICSD) of Bangladesh Bank (BB) today introduced mobile app to ease the procedure of ...
7. Regulatory info ( Bangladesh Bank ) - Eastern Bank Ltd.
https://www.ebl.com.bd/regulatory/complaintcell
Members of Central Customer Service & Complaint Management Cell. Name, Designation, Email, Phone No. M. Khorshed Anowar, DMD, Head of Retail & SME ...
8. Central Customer Services and Complaint Management Cell
https://www.dutchbanglabank.com/complaint-cell/central-customer-services.html
CCS & CMC, Dutch-Bangla Bank Limited, Head office, 47, Motijheel Commercial Area, Dhaka – 1000, Bangladesh. At DBBL, we are committed to providing you ...
9. details of complain cell of national bank limited
https://www.nblbd.com/home/complain
Established as the first private sector bank fully owned by Bangladeshi entrepreneurs, NBL has been flourishing as the largest private sector Bank with the ...
10. Janata Bank faces highest customer complaints in FY19
https://www.newagebd.net/article/131050/janata-bank-faces-highest-customer-complaints-in-fy19
Feb 24, 2021 ... A file photo shows the Bangladesh Bank headquarters at Motijheel in Dhaka ... Through complaint cells, customers of Standard Chartered Bank ...
Conclusion:
The Bangladesh Bank Complaint Cell serves as an effective platform for customers of the bank to have their concerns heard and answered appropriately and unconditionally by customer service representatives within a reasonable amount of time without incurring any additional costs in doing so. This unified interface helps ensure that all customer requests and grievances get properly addressed, resulting in improved consumer satisfaction overall.
